Undergraduate Diploma in Hospitality

Course Overview The hospitality industry is vast and fast-growing. It encapsulates service-centred businesses such as hotels, restaurants, wellness centres, cruises and tourism. The programme will delve into the service businesses in hospitality and cover overarching areas such as operations, finance, health and safety, work ethics, communication, customer care, supervisory skills and consumer behaviour. Key Program Highlights Give due consideration to legal, regulatory and ethical frameworks related to hospitality. Understand the roles and functions of hospitality and its impact on local and global economy. Develop the body of knowledge about consumer behaviour, contemporary issues in hospitality and prevalent trends related of business development and innovation. Develop a comprehensive understanding of the importance of having HR, teamwork and leadership competencies in hospitality context. Understand underpinning principles of supervision and human resources skills needed in hospitality.