Ontario College Certificate Network Technical Support

Course Overview This two-semester Ontario College Certificate program equips students with the critical knowledge and skills to configure, manage, and troubleshoot the essential IT infrastructure that powers modern businesses. Through hands-on activities mirroring real-world business settings, the curriculum focuses on end-user computing, server operating systems, and network services to prepare graduates for an IT support role. Students learn to effectively address client needs and enhance workplace productivity through technology. Key Program Highlights Hands-on training in configuring and troubleshooting end-user computers and devices Practical experience with server operating systems and critical infrastructure services Real-world activities simulating common business IT support scenarios and client interactions Comprehensive curriculum covering modern networks and IT resource management Industry-relevant skills to immediately contribute to workplace productivity and efficiency